Refund Policy
At Invention Ink, we strive to provide our clients with exceptional service and support throughout their intellectual property journey. However, we understand that circumstances may arise where a refund may be requested. Below is our refund policy to ensure clarity and transparency.
Eligibility for Refunds
Our refund policy applies to the following services:
- Consultation Fees
- Filing Services
- Legal Document Preparation
Please note that all requests for refunds must be made within 30 days of the service date.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer service team at [email protected].
- Provide your order details, including the service received and the reason for the refund request.
- Our team will review your request and respond within 5 business days.
Conditions for Refund
Refunds may be granted under the following conditions:
- The service was not delivered as promised.
- The service was canceled prior to the commencement of work.
- An error occurred on our part.
Refunds will not be issued for services that have been completed satisfactorily or for any services rendered 30 days prior to the refund request.
Processing Time
If your refund is approved, it will be processed within 10 business days. Please note that the time it takes for the funds to appear in your account may vary based on your bank or payment provider.
Contact Us
If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us:
- Email: [email protected]
- Phone: (555) 123-4567
We appreciate your understanding and look forward to assisting you with your intellectual property needs.